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 Questions (FAQs)

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New Subscribers...

MessageUpdate.com uses a double opt-in subscription process. If your are a new subscriber, you should have recieved a message with a random password. To activate your subscription, you must log in with that password. If you don't have that message, request a new password - DO NOT RE-SUBSCRIBE!

(To request a new password, go to the appropriate login page for your subscription, then click on the the "Forgot Password" button. Follow instructions on that page.)

Once logged in, you may change your password.

Entries below that have a Possible Correction of "Please verify phone number and service provider" and are sure their phone number is correct can go to WhoIsMyCarrier.com for help. The information provided needs to match your subscription to this site. If you don't know how to proceed after you have that information, send that information and your phone number to support@messageupdate.com.

You may also wish to review "How come I'm not receiving messages anymore, or just sometimes?" on the Frequently Asked Questions page.

The following email/phone/pager addresses are not receiving messages due to errors. Please check the list below. If your contact information is listed, please log in and correct your information. Contact Addresses not corrected within 30 days from First Error Date or are undeliverable 5 times (days) will be removed from the database.

This list updated February, 25, 2019.
Contact Address Type of Error Possible Correction First Error Date
No current errors.

If your organization isn't one utilizing MessageUpdate.com for keeping people informed, find out how easy it is to start.

Download a brochure (pdf)

If you are having problems, please see our Contact Us page for more information.

Not receiving messages?
Please look on our Errors page to see if your email, phone, or pager is listed, what the problem is, and a possible fix.

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